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NETWORK SUPPORT SPECIALIST–REGISTRY

BVU is seeking a Network Support Specialist for its Registry Pool. Primary duties include technical support of telephone, video and data, and traditional service networks; responding to customer inquiries; promotion of products and services; and problem resolution. Customer interaction will be by phone and email. This position requires critical thinking skills, a strong technical background, and excellent customer service skills. The ability to take a large volume of customer requests daily is required. Experience in a call center, help desk, telecommunications, or any utility environment is preferred.

In-House Network Support Registry Pool: Registry employees are not promised any specific hours or shifts. Registry employees will fill part-time and full-time positions to provide staffing during leaves of absence or a vacant position during the search process. BVU offers a competitive hourly wage in return for your flexibility and availability.

APPLICATION PROCESS: A resume with skills and work history is required to be considered as a candidate. Minimum educational requirements include a high school diploma or equivalent. Applicants may pick up and complete an employment application at the receptionist desk at our office at 15022 Lee Highway, Bristol, VA, 24202; or click on the “Printable Application Form” link above. Applicants may also mail, fax or email a resume to BVU, Attention Shannon Farley, P. O. Box 8100, Bristol, Virginia, 24203-8100; Fax No. (276) 642-2020; email: sfarley@bvua.com. The deadline to apply for this position is Friday, February 24, 2017, at 5:00 p.m. Applicants must be able to pass a background check, physical examination, and drug test.

BVU is an equal opportunity employer. BVU Authority wishes to be in full compliance with the Americans With Disabilities Act. In accordance with the Act, we will make reasonable accommodation to any employee who needs such accommodation, whether a new hire or a current employee, assuming that the person is fully qualified for the position.