Careers

Printable Application Form to accompany your resume

BVU Authority

FlaggerSign

BVU Authority

Notice of Job Vacancy

Internal and External Job Posting

Network Support Specialist

 

 

BVU Authority is seeking a full time Network Support Specialist. 

 

Shift hours for this position will be Monday–Wednesday, 2p to 11p, and Saturday/Sunday 12p to 9p (shifts are subject to change based on customer needs). This shift will receive a weekend shift differential pay of $0.50 per hour.

 

Primary duties include technical support of telephone, video and data, and traditional service networks, respond to customer inquiries, promote products and services, and resolve problems of any other nature. Customer interaction will be primarily by phone and email.  It requires critical thinking skills, a strong technical background, and excellent customer service skills. The ability to take a large volume of customer requests daily is required.  Experience in a call center, help desk, telecommunication, or any utility environment is preferred.

 

A resume with your skills and work history is required to be considered as a candidate.  Educational requirements include a high school diploma or equivalent at a minimum. 

 

Application Process.

 

For internal job posting, employees interested in applying for this position should complete an application for posted job (application available in Administration offices), notify their supervisor, and then email a resume to Shannon Farley at sfarley@bvua.com

 

For external job posting. applicants may pick up and complete an employment application at the receptionist desk at our offices at 15022 Lee Highway, Bristol, VA 24202, or mail, fax or email a resume to BVU Authority, Attention Shannon Farley, P. O. Box 8100, Bristol, Virginia 24203-8100, Fax No. (276) 642-2020, Email sfarley@bvua.com.  Applicants may obtain a job application from the BVU Authority website: http://www.bvu-optinet.com/index.php/about-us/careers.

 

The deadline to apply for this position is 5:00 p.m. on Friday, April 6, 2018.

 

Applicants must be able to pass a pre-employment physical, drug screen, and background check. 

BVU is an equal opportunity employer. BVU Authority wishes to be in full compliance with the Americans With Disabilities Act.  In accordance with the Act, we will make reasonable accommodation to any employee who needs such accommodation, whether a new hire or a current employee, assuming that the person is fully qualified for the position.

 

 

 

 

There are currently no open positions with BVU Authority. Please check back frequently.

 

BVU is an equal opportunity employer. BVU Authority wishes to be in full compliance with the Americans With Disabilities Act. In accordance with the Act, we will make reasonable accommodation to any employee who needs such accommodation, whether a new hire or a current employee, assuming that the person is fully qualified for the position.