Pay My Utility Bill

Online Customer Dashboard

  • Set up automatic payments
  • Go paperless
  • Schedule payments
  • Receive e-bill notices
  • View payment history
  • View printable bills

Pay utilities by phone

855-288-4094

Pay by mail

P.O. Box 8100, Bristol, VA 24203-8100

Drop off your payment

  • BVU Authority Main Office
    • 15022 Lee Highway Bristol, VA
    • Lobby Hours:
    • Monday – Friday, 8:00 a.m. – 4:30 p.m.
  • Tru Point Bank Branches
    • 1897 Lee Hwy Bristol, VA
    • 912 W. Main Street Abingdon, VA
  • Citizens Bank Branches
    • 310 State St. Bristol, TN
    • 844 Volunteer Pkwy Bristol, TN
    • 2708 W. State St. Bristol, TN
    • 110 Bonham Rd Bristol, VA
  • New Peoples Bank Branches
    • 2975 Lee Hwy Bristol, VA
    • 75 Commonwealth Ave. Bristol, VA
    • 350 West Main St. Abingdon, VA
    • 131 US Hwy 23 S Weber City, VA
    • 685 N East Main St. Lebanon, VA
  • BB&T Branches
    • 3000 Lee Hwy Bristol, VA
    • 1606 W. State St. Bristol, TN
    • 1149 Volunteer Pkwy Bristol, TN
    • 685 Wyndale Rd. Abingdon, VA

Accepted Payment Methods

  • Cash
  • Check
  • Money Order
  • Visa
  • MasterCard
  • American Express
  • Discover