FAQs & RESOURCES

Downloadable Resources:

QuantumVu User Guide (PDF)
QuantumVu Quick How-To Guide (PDF)

QuantumVu Channel Lineup

Legacy System Channel Lineup

How do I view a current list of recorded shows?

  1. PRESS MENU
  2. SELECT Recorded TV
  3. PRESS OK
    1. Tip: PRESS RECORDED TV button on your remote as shortcut

How do I Schedule Recordings on my DVR?

  • Recording Live TV:
    • PRESS RECORD to record the program you are watching
  • Future Recordings:
    1. PRESS GUIDE
    2. FIND the program you want to record
    3. PRESS RECORD
      1. Tip: PRESS RECORD twice to schedule a series recording

How do I access Video on Demand (VOD)?

  1. PRESS MENU
  2. SELECT Video on Demand
  3. PRESS OK
    1. Tip: PRESS the ON DEMAND button as a shortcut

How do I find a program and start to play it?

  1. PRESS the ON DEMAND button
  2. SELECT the Search Option
  3. PRESS OK on remote
  4. TYPE in of the letters in the Program you would like to find
  5. PRESS OK to start the search
    1. IF the search returned the program that you wanted
      i. SELECT it
      ii. PRESS OK to enter the Program’s Options
      iii.PRESS OK again to start
    2. IF the search DID NOT find the program you wanted repeat Options 2 – 5 until you find what you are looking for
  6. IF you CANNOT find the program you are looking
    for please call 24 / 7 Tech support to see
    if program has been added or already deleted off the VOD service

How do I play current rentals again or start them back if they timeout / disappear?

  1. PRESS MENU
  2. SELECT Video on Demand
  3. PRESS OK
  4. SELECT Recent / Saved
  5. SELECT the Program you want to watch
  6. PRESS OK to get to the Program Options
  7. PRESS OK again to start

How do I create a PIN to secure VOD from unwanted purchases?

  1. PRESS MENU
  2. SELECT Settings
  3. SELECT Parental Controls
  4. PRESS OK
  5. SELECT Parental Locking
  6. PRESS OK
  7. ENTER a four digit PIN number(Example 1234 / 2001)
  8. RE-ENTER the same PIN to confirm